ofrules

Digital platform for hotels to make customer experience better

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Smartphone screen showing a hospitality app with options for breakfast orders, summer updates, sauna or massage, nearby activities, and questions, plus a QR code prompt for sauna or massage info.

Improve your guest's experience without any extra effort

Top Features

Upsell Your Services

Sell more of your already existing services without extra effort

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Connect With Your Guests

Communicate with your guests the way that suits both sides

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Get Better Ratings

Improve your public rating by solving the problems right when they occur

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Why ofrules

Less time explaining the same things, more relevant information for your guests at tip of their hands

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How Does It Work?

1.

Your guests can access the platform very easily

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By scanning QR code located in their room

Set of three blue squares each with a QR code and white text inviting to relax in sauna or massage, discover nearby activities, or order breakfast and services.

2.

Text 'Hello, what's your wish?' with floating cards listing activities and services: breakfast orders, bicycle rental, cycling trips nearby, sauna massage, new summer offerings, brief feedback, and nearby sightseeing options.

They get instantly all the information they may need during their stay

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About extra services you offer

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or tips for trips and notable places to see nearby

3.

Your personnel get notified and they can act upon the guests' request quickly

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Guests can order extra services you offer

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Ask you a question

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Or let you know something isn't quite right

Four notifications showing guest requests: renting an electric bike, asking a question, booking a wellness, and leaving brief feedback, each from different hotel rooms.

V priemere

>25 %

Increase of extra services sold

>60%

Increase of guests' informedness and awareness

>50 %

Savings on time explaining the same information

Why Use ofrules

Improved Guest Experience & Overall Satisfaction Inmeasurably

Want to know more? Let's connect!

Let's have a quick online meet to find out if we are a good fit!

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Upsell Your Services

Sell more of your already existing services without extra effort

Place for Your Services to Shine

99% of your guests already have smartphones and use them extensively. We offer you a place to showcase your already existing extra services in a new and engaging look so you can build your presence in their hands.

Smart Suggestions and the Power of AI

Your extra services are seamlessly integrated with the information guests care about most—making them feel natural and easy to find. Each element supports the others, creating a smooth, high-converting experience. Guests can order directly from their phones or reach out to you in person if they prefer.

Follow-Through That Satisfies the Guest

Reservation details and extra service requests are clearly recorded and easily accessible to you and your staff—so you can fulfill every guest’s request promptly and reliably.

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Connect With Your Guests

Communicate with your guests the way that suits both sides

Stay Close to Your Guests

Thanks to our system your guests will feel like they have you and your expertise always close. When they need to know more about your extra services, what to do nearby or how to turn on TV, they find all of it just one QR scan away.

Less Phone Calls, Still Well Informed

We provide your guests with all the informations they may need during their stay, at tip of their hands. But still, sometimes it is just better to contact you or your personnel directly. With our system, they can do just that. They can write you a quick message and you get the notification so you can act upon it instantly.

What Gets Recorded, Gets Done

All the inquiries, questions or possible complains that get through our system, stay there. That is ideal for your retrospective and possible managerial decisions.

Get Better Ratings

Improve your public rating by solving the problems right when they occur

Better Rating Is Important*

Many guests hesitate to speak up when something goes wrong—even if it’s something simple, like the room being too cold. Too often, the first time you hear about it is in a public review, when it’s already too late to fix it.* We offer a solution that lets you catch and resolve issues while the guest is still with you.

*A drop of one star in public ratings (on a 5-point scale) can lead to a decrease in occupancy by up to 5–10%.

Know When the Problem Occurs

We give your guests a quick and effortless way to let you or your staff know when something isn’t quite right. It's low effort and doesn't feel confrontational because it isn't. It is their call to give you a chance to make things right.

More Honest Reviews Reflect Your Dedication Better

When you make things right and go the extra mile to satisfy your guest, there’s no reason for a negative public review—quite the opposite. They now have a reason to praise your quick response. And you turn the bad for the best. With the right tools, it's just easy.